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Free Benchmark Systems Assessment

Electronic health records can bring immense value but few places with current investments in an EHR System are getting what they should be out of their system – are you?

1 = Strongly Disagree
2 = Disagree
3 = Neither Agree nor Disagree
4 = Agree
5 = Strongly Agree

1. Your system administrators and/or billing staff would benefit from training, support and/or increased knowledge of features/settings.

2. There are new or impending additions with your EHR represent a brand new-to-you area within the system (such as adding your first residential program, on-staff doctors/nurses, etc).

3. Documentation within the system mismatches your programs' actual workflows.

4. Your programming staff voice frustration that the EHR cannot do something or is not configured properly to meet their specific needs.

5. You are experiencing billing issues.

6. Your billing staff may be unfamiliar with any features, functionalities, and/or shortcuts offered through the Carelogic billing system.

7. You are regularly following up on Unapplied Amounts and/or are Unapplied Amounts are getting a little out of hand.

8. Your Aging is out of control.

9. You have frequent and/or potentially-costly audits of your EHR practices/documentation from insurance or other stakeholders.

10. Your agency's marketing/grant proposals would benefit from being able to quantitatively use your own agency's EHR data to tell your agency's specific stories of success.

(add the ratings together to identify what our experience dictates)

>=35:   Your EHR System severely needs assistance.

21-34: ​ Your EHR system likely has issues that should be addressed.

<=20:   Your EHR system is probably in good shape, but you may be missing things that would be identified by a 2-hour Full system audit.

Please consider contacting us at CHS Business Solutions to review how we might bring significant value to your agency's EHR system!

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