What is CHS Business Solutions?

CHS Business Solutions is a specialized consulting firm that helps behavioral health agencies optimize CareLogic and other EHR systems through system audits, billing configuration, custom reporting, documentation setup, compliance alignment, and staff training.

What are the most common findings in a CareLogic audit?

The five most frequent findings are: inactive users still being billed, underused scheduling recurrences, incomplete business rules, payer configurations that lag behind contracts, and reporting knowledge concentrated in one person.

Why do inactive users still get billed in CareLogic?

Named user licenses continue to incur cost as long as the username remains active in the system, even if the person no longer logs in or works at the agency. This is one of the most common and easily corrected findings in CareLogic audits.

How quickly can common CareLogic configuration issues be fixed?

Most of the frequent findings can be corrected relatively quickly once identified — often within days or a few weeks — through targeted configuration changes, short training, and process documentation.

Practical Perspectives from the Field

CHS Business Solutions works inside behavioral health agencies every day — configuring EHR systems, untangling billing problems, building custom reports, and training the people who depend on these tools to do their jobs.

This blog is where we share what we see across agencies: the patterns that show up in almost every audit, the configuration mistakes that quietly cost organizations time and money, and the practical fixes that make a real difference.

Topics include EHR system optimization, billing workflow improvements, custom reporting, clinical documentation, compliance, and staff training — written for clinical leaders, system administrators, billing teams, and agency executives who want straightforward answers without the jargon.

Browse the latest articles below.